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7 Reasons to Choose Maaco: Customer Reviews Speak Volumes

May 7th, 2024 |

When it comes to choosing an auto body and paint shop to spend your hard-earned dollars, quality, affordability, and timely communication are paramount. Maaco franchisees are proud to provide valuable car painting and collision repair services that meet customer expectations, leaving positive reviews in their wake. Don’t take it from us, read the glowing reviews from our customers below!

1. Exceptional Customer Service

Rajesh T. couldn't be happier with the service he received at Maaco in Lawnside, NJ. He praises Robin and the team for being "friendly, helpful, and professional." Rajesh's Uh-Oh damaged car was repaired to perfection, with a flawless color match, all at the “best affordable price compared to other places around” and delivered in less than a week. His recommendation to Camden County and nearby residents to visit Maaco Lawnside demonstrates their exceptional customer service and quality of work!

2. Passionate and Skilled Team

Nicholas L. highlights the “passion, enthusiasm, and interest” of the Maaco team. He encourages other customers that they can “feel comfortable going here either in need of work from an accident or with a custom project” and the team at Maaco in Springfield, VA is up to the challenge. Nicholas appreciated the fair and caring approach of the team, making sure he was comfortable and satisfied with the work performed.

3. Going Above and Beyond

Barbara R. shared her positive experience online with Jose, a dedicated team member at Maaco on South Chicago Ave. She was impressed with Jose's dedication and care in fixing her car, making her feel understood and valued as a customer. Some repair needs can be quite technical and Maaco makes customer education a key component of the process. After her repair was completed, Barbara declared Maaco as her "new and favorite body shop," emphasizing the team's customer-centric approach.

4. Honesty and Transparency

Joe B. values Maaco's commitment to honesty and transparency.The team from Maaco in Dayton, OH delivered what he wanted, the way he wanted it, and for what the team said they were going to charge, all within the time quoted. For Joe, Maaco's reliability in delivering quality work within the quoted time and price sets them apart from the rest!

5. Exemplary Workmanship

Pablo G. praises Claude and the team at Maaco in Oakland Park, FL for their exceptional workmanship. After extensive research and comparisons, Pablo chose Maaco for its “excellent reviews,” and he wasn't disappointed. The results were beyond his expectations, with the car looking better than when he bought it years ago! The “family-run and customer-oriented” approach of Maaco left Pablo thoroughly satisfied and eager to recommend the shop to friends and family.

6. Going the Extra Mile

Lorynn P. shared her experience with Maaco in Cranston, RI and their full suite of services. After hitting a deer with her truck, Lorynn's “local Allstate agent highly recommended this shop.” Kevin, George, and the rest of the Maaco Cranston team went above and beyond, keeping Lorynn informed throughout the process and even conveniently connected Lorynn with a rental car option. The exceptional repair work, combined with the detailed interior cleaning left Lorynn delighted with Maaco's service and quality!

7. Unparalleled Results

Greg J. describes his experience with Maaco in Charlotte, NC as nothing short of "EXTRAORDINARY! OUTSTANDING! PHENOMENAL!" He urges anyone considering a vehicle repaint to look no further than Maaco. Greg thanked the team for being “considerate, kind, helpful, cost-efficient, dependable” and for taking great care of his vehicle. The impeccable attention to detail left Greg with a vehicle that looks brand new, earning praise from everyone who sees it!

Get a Free Estimate for Your Maacover Today!

With several positive reviews highlighting Maaco's exceptional customer service, skilled team, transparency, and outstanding workmanship, it's clear why our customers across the country choose Maaco for their auto body and paint needs. Whether it's repairing damages, custom projects, or complete repaints, Maaco's commitment to excellence and customer satisfaction is unwavering.

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